Shipping conditions

Delivery takes place to Germany, Austria and Switzerland.

We also ship within the EU to Luxembourg, Italy, Spain, France, Poland, Czech Republic, Netherlands, Malta, Sweden, Finland, Belgium, Hungary, Slovenia, Slovakia, Bulgaria, Romania, Denmark, Portugal and Greece.

Please contact us for shipping to other countries.

Shipping costs (including VAT)

Deliveries within Germany :

  • up to 74.99 euros: 4.90 euros shipping costs
  • From an order value of 75.00 euros we deliver free of charge

Deliveries to Austria and the rest of the EU:

  • 13.00 euros shipping costs

Delivery to Switzerland:

  • 20.00 euros shipping costs

Delivery to UK:

  • 30.00 euros shipping costs

Delivery to America and Canada:

  • 50.00 euros shipping costs

Delivery times

Our domestic delivery times (Germany) are currently approx. 2 - 3 working days after receipt of the order, for international deliveries within 1 week of receipt of the order (if advance payment has been agreed upon, after the time of your payment instruction). Please note that there is no delivery or shipping on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

If you have ordered an item as a pre-order, the delivery time depends on the delivery dates stated in the product. If you have ordered both items as a pre-order and in stock, we will send them in one package.

Accepted payment options

  • Payment via Paypal
  • Payment by credit card (Visa, Mastercard)
  • Payment via Apple Pay
  • Payment via Klarna instant transfer --> You use your own online banking data. Your online banking details are entered on Sofort GmbH's secure payment page, which retailers do not have access to. The online banking access data, such as PIN and TAN, are not visible to the merchant or third parties, including Klarna, or to employees of SOFORT GmbH.